Terms & Conditions

1. Introduction

• 1.1. This document outlines the Terms and Conditions for the use of services provided by N.F.I.P.L (Navkar Finovision India Pvt Ltd), accessible through www.moneyonnavkar.com and the Money On Navkar mobile application.
• 1.2. By accessing and using these services, you agree to comply with and be bound by these terms.
• 1.3. The services provided by N.F.I.P.L are intended solely for individuals who are unable to secure loans from traditional financial institutions due to their credit history.
• 1.4. This agreement is a legally binding contract between the user (referred to as "you" or "your") and N.F.I.P.L, and it governs your use of all services provided by the company.
• 1.5. N.F.I.P.L reserves the right to modify, update, or change the terms and conditions at any time without prior notice. Continued use of the services following any such changes constitutes your acceptance of the new terms.
• 1.6. Users must ensure that they are fully aware of the current terms and conditions, which are always accessible on the company\'s website and mobile application.
• 1.7. Use of N.F.I.P.L\'s services is subject to the understanding that the company\'s role is limited to facilitating the loan process and not providing financial advice or loan guarantees.
• 1.8. The terms and conditions detailed herein cover the full scope of interactions and transactions between you and N.F.I.P.L, including but not limited to the application process, service fees, user responsibilities, and limitations of liability.
• 1.9. If you do not agree to these terms, you should immediately cease using the services provided by N.F.I.P.L and exit the website and mobile application.
• 1.10. Your access to and use of the services is conditioned upon your acceptance of and compliance with these terms. By accessing or using the service, you agree to be bound by these terms.

2. Services Offered

• 2.1. N.F.I.P.L acts as an intermediary facilitating loan services for individuals who may have difficulty obtaining loans due to credit history.
• 2.2. N.F.I.P.L does not function as a lender but connects clients with potential lenders through its private network.
• 2.3. The service includes assessing the client\'s loan application and forwarding it to suitable lenders within the network based on the client’s profile and requirements.
• 2.4. N.F.I.P.L provides assistance in completing and submitting loan applications, but the final decision on loan approval rests solely with the lender.
• 2.5. The company may offer guidance on improving credit scores and financial advice to enhance loan eligibility, but this does not guarantee loan approval.
• 2.6. Services offered by N.F.I.P.L are limited to loan facilitation; the company does not provide any financial products directly.
• 2.7. N.F.I.P.L is not responsible for the terms or conditions of the loan, including interest rates, repayment schedules, and other loan details, which are determined by the lender.
• 2.8. The company strives to provide a wide range of options by maintaining a diverse network of lenders, aiming to cater to various financial needs and profiles.
• 2.9. N.F.I.P.L does not charge any fees to the clients for the loan itself; any service fees charged are for the facilitation process only.
• 2.10. The company makes no representations or warranties regarding the likelihood of a client’s loan approval, the speed of the process, or the suitability of offered loan options.

3. Eligibility Criteria

• 3.1. Applicants must be at least 18 years of age and a resident of India.
• 3.2. Applicants must have a valid government-issued ID and bank account.
• 3.3. Applicants must demonstrate a stable source of income, either from employment, self-employment, or other verifiable means.
• 3.4. The applicant’s credit history will be considered; however, N.F.I.P.L specializes in assisting individuals with lower credit scores.
• 3.5. Applicants must not be currently declared bankrupt or undergoing any form of insolvency proceedings.
• 3.6. Applicants must have a functional mobile number and email address for communication and application processing.
• 3.7. Applicants are required to provide accurate and complete information regarding their financial status, employment, and personal details as part of the application process.
• 3.8. N.F.I.P.L reserves the right to refuse service to any applicant who fails to meet these criteria or provides false or misleading information.
• 3.9. The company may periodically update eligibility requirements in accordance with changes in financial regulations and market conditions.
• 3.10. Previous customers of N.F.I.P.L who have successfully repaid loans may be eligible for expedited processing or other preferential treatment in subsequent applications, subject to company policies.

4. Application Process

• 4.1. Loan applications are submitted via the website or mobile application.
• 4.2. Applicants must provide accurate financial and personal information.
• 4.3. The application process requires details such as name, address, date of birth, employment information, income details, and purpose of the loan.
• 4.4. Applicants are required to upload or submit digital copies of necessary documents, including government-issued ID, income proof, bank statements, and any other relevant financial records.
• 4.5. The submission of an application does not guarantee loan approval or initiate a commitment by any lender within N.F.I.P.L’s network.
• 4.6. Applicants must consent to a credit check as part of the application process, acknowledging that their credit history will be a factor in the evaluation of their loan application.
• 4.7. N.F.I.P.L may request additional information or clarification from applicants to adequately assess and process the loan application.
• 4.8. It is the applicant\'s responsibility to ensure all information and documents provided are current, complete, and accurate.
• 4.9. Incomplete or inaccurate applications may result in delays or denial of the loan application.
• 4.10. Once submitted, N.F.I.P.L will review the application and may forward it to suitable lenders in its network for consideration.
• 4.11. Applicants will be notified via email or through the mobile application regarding the status of their application, including any offers or decisions made by potential lenders.
• 4.12. Applicants have the right to withdraw their application at any stage before accepting a loan offer, without any penalty or obligation.

5. Service Fee

• 5.1. N.F.I.P.L charges a non-refundable service fee, variable based on loan amount and application complexity.
• 5.2. The fee covers administrative and operational costs and is payable even if a loan is not granted.
• 5.3. The specific fee amount and payment terms will be disclosed at the time of application and must be agreed upon by the applicant before proceeding.
• 5.4. The fee is due and payable upon submission of the loan application and can be paid through methods specified on the website or mobile application.
• 5.5. The service fee does not constitute a part of the loan amount and is a separate charge for the facilitation services provided by N.F.I.P.L.
• 5.6. In the event of application cancellation or withdrawal by the applicant, the service fee will not be refunded.
• 5.7. N.F.I.P.L reserves the right to alter the service fee structure, which will be applicable for applications made after such changes are announced.
• 5.8. Failure to pay the service fee may result in the application not being processed or forwarded to potential lenders.
• 5.9. The service fee is exclusive of any taxes, levies, or other charges that may be applicable under Indian law.
• 5.10. Receipts for payment of the service fee will be provided electronically and should be retained for future reference.
• 5.11. Applicants facing issues with the payment of the service fee can contact N.F.I.P.L’s customer support for assistance.

6. Client Responsibilities

• 6.1. Clients must provide truthful and complete information regarding their financial status.
• 6.2. Clients acknowledge that credit scores and financial history may impact loan approval.
• 6.3. Clients are responsible for reading and understanding the terms and conditions of any loan offered by lenders through N.F.I.P.L\'s network.
• 6.4. It is the client\'s responsibility to inform N.F.I.P.L immediately of any changes in their financial situation or personal information during the application process.
• 6.5. Clients must ensure timely responses to any requests for additional information or documentation from N.F.I.P.L or potential lenders.
• 6.6. Clients should review and comprehend all aspects of the loan agreement, including interest rates, repayment terms, and any fees or penalties, before acceptance.
• 6.7. Clients are responsible for adhering to the terms of the loan agreement once a loan is accepted, including making all repayments on time.
• 6.8. Clients must not use loan funds for illegal, unethical, or unauthorized purposes as defined by Indian law and the terms set by the lender.
• 6.9. Clients should maintain regular communication with both N.F.I.P.L and the lender, especially in case of any difficulties in loan repayment or other concerns.
• 6.10. Clients are responsible for ensuring that they have the ability to repay the loan as per the agreed terms to avoid financial and legal repercussions.
• 6.11. Clients must respect the intellectual property rights of N.F.I.P.L, including trademarks, website content, and any proprietary technology used in the application process.
• 6.12. Clients agree to cooperate fully with N.F.I.P.L in the event of any dispute or investigation involving their loan application or loan agreement.

7. Disclaimers

• 7.1. N.F.I.P.L does not guarantee loan approval; decisions lie with the lenders.
• 7.2. The company is not responsible for terms and conditions of the lender.
• 7.3. N.F.I.P.L disclaims any liability for any loss or damage that may arise from the client\'s inability to secure a loan.
• 7.4. The company makes no representation regarding the suitability, reliability, availability, timeliness, or accuracy of the loans offered by lenders for any purpose.
• 7.5. N.F.I.P.L does not endorse any lender in its network and makes no representation about the quality, content, or reliability of their services.
• 7.6. The company is not responsible for any delays or failures in performance resulting from acts beyond its control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
• 7.7. N.F.I.P.L is not a financial advisor, and any information provided by the company is for informational purposes only and should not be construed as financial advice.
• 7.8. The company shall not be liable for any decision made or action taken by the client in reliance on the information provided by N.F.I.P.L or its services.
• 7.9. N.F.I.P.L\'s services are provided "as is" and "as available," without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• 7.10. N.F.I.P.L does not warrant that the services will be uninterrupted, timely, secure, or error-free, or that any defects in the service will be corrected.
• 7.11. The company specifically disclaims any liability for any actions resulting from the client\'s participation in any services offered by N.F.I.P.L.

8. Limitation of Liability

• 8.1. N.F.I.P.L is not liable for any rejection of loan applications.
• 8.2. The company bears no responsibility for indirect or consequential damages.
• 8.3. N.F.I.P.L shall not be liable for any damages or losses resulting from the client\'s inability to access or use the services due to interruptions or malfunctions of the website or mobile application.
• 8.4. The company is not responsible for any loss or damage arising from unauthorized access to, alteration of, or the theft, destruction, or inadvertent disclosure of client information.
• 8.5. N.F.I.P.L shall not be held liable for any inaccuracies, errors, or omissions in the content provided on its website or application, nor for any damage or loss incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the service.
• 8.6. The company’s aggregate liability in connection with the services provided, regardless of the form of action, will not exceed the total service fees paid by the client to N.F.I.P.L during the month preceding the event giving rise to the liability.
• 8.7. N.F.I.P.L is not liable for any failure to perform its obligations where such failure results from any cause beyond the company’s reasonable control.
• 8.8. The company is not responsible for any third-party links, services, resources, or information provided on or through the website or mobile application, and the inclusion of such links does not imply endorsement or approval by N.F.I.P.L.
• 8.9. N.F.I.P.L disclaims all liability in the event of any service provider or lender’s bankruptcy, insolvency, or cessation of business.
• 8.10. Clients acknowledge that N.F.I.P.L is not liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if N.F.I.P.L has been advised of the possibility of such damages.
• 8.11. N.F.I.P.L’s limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction and shall survive any termination or expiration of the Terms and Conditions or the use of N.F.I.P.L’s services.

9. Privacy Policy

• 9.1. Personal and financial data of clients will be handled with confidentiality.
• 9.2. Clients consent to the verification of their information with credit bureaus.
• 9.3. N.F.I.P.L will collect, store, and process client information in accordance with applicable data protection laws in India.
• 9.4. The company may use client information to assess loan applications, manage client accounts, and provide ongoing service.
• 9.5. N.F.I.P.L may share client information with potential lenders as part of the loan application process, but only with the client\'s explicit consent.
• 9.6. The company implements robust security measures to protect client data from unauthorized access, alteration, disclosure, or destruction.
• 9.7. Clients have the right to access, correct, or request the deletion of their personal information held by N.F.I.P.L.
• 9.8. N.F.I.P.L may use client information for internal analysis and product development, but such usage will maintain the confidentiality of the client’s data.
• 9.9. The company may disclose client information if required by law or if such disclosure is necessary to protect N.F.I.P.L\'s rights and/or to comply with a judicial proceeding, court order, or legal process.
• 9.10. N.F.I.P.L\'s website and mobile application may use cookies or similar technologies to enhance user experience and gather usage data.
• 9.11. The privacy policy may be updated from time to time, and clients are advised to review it periodically.

10. Governing Law and Jurisdiction

• 10.1. These terms are governed by the laws of India.
• 10.2. Any disputes are subject to the jurisdiction of courts in [specific location].
• 10.3. The application and interpretation of these terms shall be in accordance with the relevant Indian statutes and regulations.
• 10.4. In case of any conflict between these terms and any statutory provisions of Indian law, the latter shall prevail.
• 10.5. Disputes arising in connection with these terms shall be amicably settled through negotiation; if unresolved, they may be subject to legal proceedings.
• 10.6. Any legal notices or documents required to be served to N.F.I.P.L must be sent to the registered office address in India.
• 10.7. If any part of these terms is found to be invalid or unenforceable under applicable law, the remaining parts will continue in full force and effect.
• 10.8. The failure of N.F.I.P.L to enforce any right or provision in these terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by N.F.I.P.L in writing.
• 10.9. These terms do not create any joint venture, partnership, employment, or agency relationship between the client and N.F.I.P.L.
• 10.10. This clause regarding Governing Law and Jurisdiction shall survive the termination or expiration of the Terms and Conditions.
11. 11 Dispute Resolution
• 11.1. Disputes will be resolved through negotiation or arbitration.
• 11.2. Arbitration, if applicable, will be conducted in [specific location].
• 11.3. Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration.
• 11.4. The arbitration will be conducted by a sole arbitrator appointed in accordance with the rules that are in effect at the time the arbitration is initiated.
• 11.5. The decision of the arbitrator will be final and binding on both parties.
• 11.6. The language of the arbitration shall be English.
• 11.7. The costs of arbitration shall be shared equally between the client and N.F.I.P.L, unless the arbitrator decides otherwise based on the circumstances of the case.
• 11.8. Both parties agree to maintain the confidentiality of the arbitration proceedings and any decision or settlement reached.
• 11.9. Pending the resolution of a dispute by arbitration, both parties must continue to fulfill their respective obligations under these Terms and Conditions.
• 11.10. This clause shall not prevent either party from seeking interim relief from any court of competent jurisdiction.
• 11.11. Dispute resolution procedures must be initiated within one year after the dispute has arisen, failing which the claim will be permanently barred.

12. Amendments to Terms and Conditions

• 12.1. N.F.I.P.L reserves the right to modify these terms at any time.
• 12.2. Clients will be notified of significant changes through email or on the website/application.
• 12.3. Continued use of N.F.I.P.L’s services after any changes to the terms indicates acceptance of the new terms.
• 12.4. It is the responsibility of clients to regularly review the Terms and Conditions to stay informed of any changes.
• 12.5. If a client does not agree to the amended terms, they should immediately cease using the services and close any active accounts.
• 12.6. Amendments made to the Terms and Conditions will not apply retroactively and will only be applicable from the date they are posted on the website or app.
• 12.7. N.F.I.P.L will endeavor to provide at least 30 days\' notice before any new terms take effect.
• 12.8. Any changes made to the Terms and Conditions for legal or administrative reasons will be effective immediately upon posting.
• 12.9. The most current version of the Terms and Conditions will always be available on the website and mobile application.
• 12.10. This clause regarding amendments to the Terms and Conditions shall survive the termination or expiration of the use of N.F.I.P.L’s services.

13. Contact Information

• 13.1. For inquiries or support, clients can contact N.F.I.P.L at [contact information].
• 13.2. The primary mode of communication with N.F.I.P.L will be through email at [email address]. Clients should expect responses within [number of business days].
• 13.3. For urgent queries or support, clients may also contact N.F.I.P.L via telephone at [phone number] during business hours [specify hours and time zone].
• 13.4. Clients can also reach out for assistance through the \'Contact Us\' section on the N.F.I.P.L website or mobile application.
• 13.5. For any grievances, clients can contact the designated Grievance Officer at N.F.I.P.L at [email address/contact details].
• 13.6. Physical correspondence can be sent to N.F.I.P.L\'s registered office at [office address].
• 13.7. N.F.I.P.L is committed to responding to client queries, feedback, or complaints in a timely and effective manner.
• 13.8. Clients are encouraged to keep a record of all communications with N.F.I.P.L for future reference.
• 13.9. For updates and general information, clients are advised to regularly check the official N.F.I.P.L website or mobile application.
• 13.10. N.F.I.P.L may occasionally communicate important updates or information to clients via the contact details provided by them.

14. Termination of Services

• 14.1. N.F.I.P.L may terminate services to a client for breach of these terms or misuse of services.
• 14.2. Termination may occur if a client is found to have provided false or misleading information during the application process.
• 14.3. N.F.I.P.L reserves the right to terminate or suspend a client’s access to services without prior notice or liability, for any reason whatsoever, including without limitation if the client breaches the Terms and Conditions.
• 14.4. Upon termination, the client’s right to use the services will cease immediately.
• 14.5. Termination of services does not affect the client\'s obligation to repay any outstanding loans obtained through N.F.I.P.L\'s facilitation.
• 14.6. N.F.I.P.L is not obliged to provide a reason for the termination of services to a client.
• 14.7. The client has the right to terminate their use of N.F.I.P.L’s services at any time; however, this does not absolve them of any existing obligations or liabilities.
• 14.8. Upon termination, N.F.I.P.L will delete or anonymize the client’s personal data from its databases, except to the extent retention is required by law.
• 14.9. N.F.I.P.L will notify the client of the termination of services through the client’s provided email address.
• 14.10. Any termination of services shall not affect any liabilities incurred by the client prior to the termination or relieve the client of any obligations arising under the Terms and Conditions prior to termination.

15. Miscellaneous Provisions

• 15.1. All intellectual property rights related to the services are owned by N.F.I.P.L.
• 15.2. Clients agree to indemnify N.F.I.P.L against all losses, liabilities, costs, and expenses related to their use of the services.
• 15.3. N.F.I.P.L\'s failure to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
• 15.4. If any provision of these terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties\' intentions as reflected in the provision, and the other provisions of the terms remain in full force and effect.
• 15.5. These terms constitute the entire agreement between N.F.I.P.L and the client concerning the service and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the client and N.F.I.P.L.
• 15.6. N.F.I.P.L is not responsible for any typographical errors, inaccuracies, or omissions in the content provided on the website or application.
• 15.7. The headings in these terms are for convenience only and have no legal or contractual effect.
• 15.8. N.F.I.P.L may assign or transfer its rights and obligations under these terms without restriction.
• 15.9. Any rights not expressly granted herein are reserved by N.F.I.P.L.
• 15.10. N.F.I.P.L reserves the right to use client testimonials in promotional materials, subject to the client\'s consent.

16. User Acknowledgement

• 16.1. By using the services, clients acknowledge that they have read, understood, and agreed to these terms.
• 16.2. Acceptance of these terms is mandatory for the use of N.F.I.P.L\'s services.
• 16.3. Clients acknowledge that they are entering into a legally binding agreement with N.F.I.P.L upon accepting these terms.
• 16.4. The client acknowledges that the information provided by them is accurate, and they are responsible for maintaining the accuracy of this information.
• 16.5. Clients acknowledge their responsibility to keep their login and account information secure and confidential.
• 16.6. Clients agree to notify N.F.I.P.L immediately of any unauthorized use of their account or any other breach of security.
• 16.7. Clients acknowledge that N.F.I.P.L may send notices, statements, and other communications to the client through electronic mail or through the post.
• 16.8. Clients understand that N.F.I.P.L may, at its sole discretion, verify the authenticity of the information provided by the client.
• 16.9. The client agrees that their use of the service is at their sole risk and discretion.
• 16.10. The client acknowledges and agrees that they have no ownership rights in their account or any other rights in the service, except as expressly set out in these terms.